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GreenRoom Surf Movies employs adaptive, variable bit rate streaming.

There are 5 or 6 streams and the player modulates between streams every 10 seconds, depending on the prevailing internet speed and the processing speed of the device, to provide you with smooth streaming across all devices

Q. I am watching on a 3rd gen iPad with iOS 9.1 and there is no sound. I suspect it is a player issue

A. 

Q. What internet speed do I require to watch GreenRoom Surf Movies?

A. The internet is obviously an important part of the answer to this. Your speed needs to be at a reasonable level to ensure the content is delivered to you satisfactorily. We suggest that you do the following:

1. Perform a speed test using http://www.speedtest.net/ or http://www.ozspeedtest.com/ Ideally you will experience a download speed of not less than 650 KB/s (0.61 MB/s). This should ensure an excellent viewing experience; 

2. Watch some trailers to determine that you are satisfied with the quality that you are likely to experience;

3. If your line speed is inferior, simply contact your Internet Service Provider (ISP) and talk to them about your line speed to determine how this can be improved.

 Q. I am having problems with the stream due to buffering or poor resolution.

A. We suggest that you do the following:

1. Firstly, check your internet line speed. (See Question and Answer above). The films are loaded into a few quality renditions, and the appropriate rendition is sent to you based on your internet connection speed. As a result, a poor line speed will lead to either buffering or a low resolution version of the film. Accordingly, you may need to improve your connection speed via your Internet Service Provider (ISP). 

2. Next, check that your internet connection isn’t being used elsewhere in the house to support other downloading, e.g. watching YouTube, as this will impact your download speed and affect your result.

3. Lastly, sometimes an area may not have had the particular film stream through before. When a film streams through to an area (e.g.: your suburb) it caches in the local network, and the delivery is significantly better. So you may need to stop the film and re-start it. In many cases this provides a far better result.

 * Aspect Ratio

4:3 (generally read as “Four-Three”“Four-by-Three”, or “Four-to-Three”) for standard television has been in use since the invention of moving picture cameras and many computer monitors used to employ the same aspect ratio.

4:3 was the aspect ratio used for 35 mm films in the silent era. It is also very close to the 1.375:1 aspect ratio defined by the Academy of Motion Picture Arts and Sciences as a standard after the advent of optical sound-on-film.

By having TV match this aspect ratio, movies originally photographed on 35 mm film could be satisfactorily viewed on TV in the early days of the medium (i.e. the 1940s and the 1950s).

When cinema attendance dropped, Hollywood created widescreen aspect ratios in order to differentiate the film industry from TV.

However since the start of the 21st century broadcasters worldwide are phasing out the 4:3 standard entirely, as technology started to favour the 16:9 aspect ratio of all modern high-definition television sets, broadcast cameras and computer monitors.

16:9 (generally referred to as “Sixteen-Nine”“Sixteen-by-Nine” and “Sixteen-to-Nine”) is the international standard format for HDTV, non-HD digital television and analogue widescreen televisions.

Current model digital video cameras have the capability to record in 16:9, and 16:9 is the only widescreen aspect ratio natively supported by the DVD standard.

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